Responsible gambling

At Bet365, we recognize that responsible gaming is an essential part of our mission to provide a safe and enjoyable experience for all our players. We are committed to helping you maintain control over your gambling habits, ensuring that your gaming activities remain entertaining and do not negatively impact your life.

Deposit Limits:

• Set daily, weekly or monthly deposit limits to help you manage your spending
• Customizable amounts allow you to tailor the limit to suit your needs
• Deposit limits cannot be overridden once set; instead, decrease them immediately if needed

Time-Outs (Break):

• Temporarily suspend your account for a cooling-off period of 1 week to 5 years
• Take control and manage your gaming sessions with session time limits and reality checks

Self-Exclusion:

• Permanently close your account, taking into consideration the irreversible nature of this decision
• Self-exclude yourself from accessing our platform entirely or limit access during specified periods

Account Closure:

• Close your account permanently to prevent further gambling activities
• Fund forfeited in such cases will be retained by Bet365 as per company policy

Loss Limits:

• Set maximum loss thresholds for each gaming session, allowing you to maintain control over potential losses

We provide comprehensive tools and resources within our "Safer Gambling" menu, accessible from your account settings. These include reality checks during play sessions, time-out periods, self-exclusion options, deposit limits, loss limits, and more.

For personalized support and guidance on responsible gaming practices:

• Explore the "Safer Gaming" section of our website
• Visit dedicated help pages for general information and resources

Additionally, we recommend exploring external support organizations specializing in problem gambling. These may include:

• ConnexOntario 
• Alberta Problem Gambling Resources Network
• British Columbia Problem Gambling Help Line 

We strongly recommend that you do not use VPN or proxy services to access our platform, as this may lead to account suspension or closure.

Bet365's Commitment

At Bet365, we prioritize a responsible gaming approach through:

• Fast withdrawals for efficient and secure financial transactions
• Multi-language support (including English) for international players
• Partnerships with industry-leading software providers for verified fair-play games audited by eCOGRA and GLI

Remember to gamble responsibly and always maintain control over your activities.